Technology Three best practices for implementing new advisor technology

Advisor technology is evolving fast. Automation and AI are reshaping how firms operate and RIAs know technology is one of the strongest growth accelerators available.

But implementation is the hard part.

In fact, 73% of firms say lack of time is their biggest technology challenge. 62% point to poor integration with existing platforms. When tech feels hard to adopt, even the best tools can stall.¹

The good news: with the right approach, new technology can streamline workflows, reduce manual work, and free advisors to focus on clients — not systems.
Here are three best practices to make tech adoption smoother and more successful.

Communicate the why early and often

Not everyone is involved in the decision to adopt new technology and that’s okay. What matters is helping your team understand why the change is happening and how it benefits them.

New technology should feel like an opportunity, not a disruption.

Before implementation begins:

• explain what’s changing and why

• highlight the problems the technology will solve

• show how it makes day‑to‑day work easier

• invite questions and address concerns honestly
  

When people understand the purpose, resistance drops and engagement rises.

Empower internal advocates

Firmwide adoption starts at the top. If senior advisors and leaders embrace the technology, others will follow. If they delay or disengage, adoption slows quickly.

Set your leadership team up for success by:

• training them early and thoroughly

• encouraging hands‑on exploration

• asking them to share tips and real‑world wins

• letting them act as mentors for the rest of the team

   

Peer‑to‑peer learning builds confidence — especially for team members who feel less comfortable with new tools.

Offer ongoing training and support

One onboarding session isn’t enough. Change takes time — especially when the old way “worked just fine.” Ongoing training shows your team you’re invested in their success.

Support adoption with:

• a shared resource or knowledge library

• access to the vendor’s support team

• regular refresher sessions

• open office hours with power users

The more supported your team feels, the faster new technology becomes second nature.

Grow your firm’s competitive edge with RedBlack

RedBlack is built to simplify adoption, not complicate it. Our rebalancing and trading platform integrates seamlessly into your tech stack, reduces manual work, and scales with your firm.

And with a dedicated support team behind you, help is always close when questions come up.

_Sources:

_{1. The Cerulli report – US advisor metrics 2022}